Frequently asked questions

Home / Frequently asked questions

Vehicle Claims

If you've been involved in an accident which was not your fault then Commercial Legal can help you claim directly from the Insurers of the guilty party rather than your own Insurance. We will help you recover damages directly from the Insurer of those at fault. Once we have established liability we can provide the following services:

24/7 Accident Recovery & Storage

Our call centre operates on a 24/7 basis. We aim to have a recovery agent with you within 60 minutes. We have relationships with recovery agents nationwide.

Repairs & Inspection
Vehicle inspection

We will arrange for your damaged vehicle to be inspected and repaired at one of our approved repairers nationwide. If the vehicle is beyond repair, we'll recover the value of your vehicle on your behalf. Your vehicle will be inspected by an independent engineer to give you a true, un-biased, value of your vehicle. Commercial Legal recovers all costs directly from the negligent driver's insurance company.

Replacement Vehicle

We have a range of replacement vehicles nationwide and in most cases will get you in a vehicle newer than your own. We can also provide specialist vehicles like taxi's, motorbikes and commercial vehicles. You will remain in the replacement vehicle throughout the duration of repair to your vehicle or until you have received a settlement payment for your vehicle.

Personal Injury

We make the process of claiming injury compensation easy and hassle free with one of our specialist Injury partners. In addition to compensation for any injuries they will also claim for special damages such as medical expenses, loss of earnings travel and home help services.

Legal Service & Representation

Our legal partners will help you recover any losses you may have sustained regardless of the level of Insurance cover you have.

Save money on your Insurance
One Call insurance logo

You can save money on your car Insurance by getting a quote from our partner One Call Insurance. They have policies for all needs and provide free breakdown cover and legal service. Call 01302 554012 or click on this link:

BVRLA Corporate Member

Membership NO: 2119